Privacy Policy
Our Privacy Commitment
At
BOATsmart! Canada we know how important it is to protect your personal
information. Whether you are visiting us online or in person, we want
to make every customer experience safe and secure. In keeping with that
goal, we have developed this Privacy Policy to outline our guidelines
for the collection and use of personal information by BOATsmart! Canada.
Who is BOATsmart! Canada?
BOATsmart! Canada, www.BoatSmartExam.com
and www.BoatSmartCanada.ca are operating names of 2030564 Ontario Inc.
This policy applies to 2030564 Ontario Inc., and all of its named
operations and divisions.
What Information does BOATsmart! Canada Collect and How is it Used?
At BOATsmart! Canada, we collect two types of information: personal
information and non-personal information.
With your consent we may use your personal information for a number of different purposes, for example to:
- fulfill requests for products, services or information;
- provide customer services;
- administer contests or promotions;
- offer new products and services;
- measure and improve the effectiveness of our Web Sites or our marketing endeavors; and
- tailor our online or on-site offerings to your preferences.
We
may also collect and summarize customer information in a format that no
longer identifies the individual for statistical purposes.
Personal information typically includes your name, address, phone
number, and e-mail address. You can always choose not to provide us
with any of your personal information. However, if you make this choice
we may not be able to provide you with the product, service, or
information that you requested. For example, we can only offer you the
opportunity to purchase our products and services online if you have
provided us with certain financial information such as your credit card
number.
Non-personal information does not identify you as an individual. For
example, we may ask you for your postal code to assist us with planning
our advertising and promotional efforts.
Your Implied Consent
In some cases, your consent is implied if we ask you to provide
personal information with a stated purpose. For example, we can only
deliver the product you have purchased if you provide us with your
address and phone number.
Your Express Consent
In other cases, we will ask you to give your express consent to use
your personal information to advise you of products or services that
may be of interest. You always have the opportunity to "opt out" of
having your information used for this purpose. For example, when you
subscribe to the BOATsmart! Canada newsletter, we will also ask for
your express consent to send you promotional information.
Withdrawing Your Consent
If you have "opted in" or subscribed to one of our newsletters or
mailing lists, we will always provide you the opportunity to "opt out"
or unsubscribe. For example, each e-mail we send you will tell you how
to decline further e-mail.
Information BOATsmart! Canada Collects from You
Listed here are some examples of the ways that we collect information about you and how we use it.
- On-Site Purchases
When you purchase a BOATsmart! Canada product or service, you may need to provide us with contact and payment information (such as credit card information) so that we can process your request. Examples where we need contact information include delivery of products, mailing of your Pleasure Craft Operator Card, and rebate requests. If we collect this information, we may also ask for your consent to use this information to send you promotional information on products and services.
- Our Web Sites
While using our Web Sites, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, or credit card information). We use this information to complete your transaction and to apply for access to certain special features and functions of the Web Sites. If you choose not to provide requested personal information, you will not be able to use certain features of the Web Sites and you will not be able to engage in transactions through the Web Sites.
With any of the services on our Web Sites, we may also use your
personal information to contact and correspond with you and to respond
to your inquiries. With your consent, we may send to you, from time to
time, email or other communications regarding goods or services we
believe will interest you.
All references to our Web Site in this Policy means either www.BoatSmartExam.com or www.BoatSmartCanada.ca.
Sign-Up for Newsletters or Updates
BOATsmart! Canada also offers an e-newsletter. You can choose to
subscribe by visiting our Web Sites or when visiting on-site. To
enroll, we will collect your contact information (such as name and
e-mail address). This information will only be used to send you the
newsletter.
Participate in a Contest, Promotion, or Survey
From time to time, we may run contests, promotions, or surveys. If you
participate, you may be asked for contact information as well as
additional optional survey information (for example, product
preferences). Information from contest entries will be used to contact
you if you win. We may also summarize survey information in a manner
that no longer identifies the contest entrants for analysis, but will
not share personal information from entries. All contests are subject
to rules that will be available with each particular contest.
Information BOATsmart! Canada Collects Automatically
Like many other Web sites, we automatically collect certain
non-personal information regarding Web site users that does not
identify you. Examples include the Internet Protocol (IP) address of
your computer, the IP address of your Internet Service Provider, the
date and time you access the Web Site, the Internet address of the Web
site from which you linked directly to the Web Site, the operating
system you are using, the sections of the Web Site you visit, the Web
Site pages read and images viewed, and the content you download from
the Web Site.
This non-personal information is used for Web Site and system
administration purposes and to improve the Web Site.
Cookies
The Web Site uses "cookies", a technology that installs a small amount
of information on a Web Site user's computer to permit the Web Site to
recognize future visits using that computer. Cookies enhance the
convenience and use of the Web Site. For example, the information
provided through cookies is used to recognize you as a previous user of
the Web Site (so you do not have to enter your billing information
every time), to offer personalized Web page content and information for
your use, to track your activity at the Web Site, to respond to your
needs, and to otherwise facilitate your Web Site experience. You may
choose to decline cookies if your browser permits, but doing so may
affect your use of the Web Site and your ability to access certain
features of the Web Site or engage in transactions through the Web Site.
Tracking Information
We may use non-personal information to compile tracking information
reports regarding Web Site user demographics, Web Site traffic
patterns, and Web Site purchases, and then provide those reports to
advertisers and others. None of the tracking information in the reports
can be connected to the identities or other personal information of
individual users. We may also link tracking information with personal
information voluntarily provided by Web Site users. Once such a link is
made, all of the linked information is treated as personal information
and will be used and disclosed only in accordance with this Policy.
Links to Other Web Sites
Our Web Site may contain links to other Web sites or Internet
resources. When you click on one of those links you are contacting
another Web site or Internet resource. BOATsmart! Canada has no
responsibility or liability for or control over those other Web sites
or Internet resources or their collection, use and disclosure of your
personal information.
We encourage you to read the privacy policies of those other sites to
learn how they collect and use information about you.
Does BOATsmart! Canada Disclose the Information it Collects?
BOATsmart! Canada does not sell your personal information. However we
may share your information with third parties acting on our behalf or
as permitted or required by law.
Disclosure to Service Providers
BOATsmart! Canada may share your personal information with certain
service providers in order to provide products and services to you, to
verify and validate information, and to address customer service
matters. Examples of service providers include those suppliers who
print your Pleasure Craft Operator Card on behalf of BOATsmart! Canada.
To reduce the risk of fraud or misuse of personal information,
BOATsmart! Canada may also verify your personal information, including
but not limited to your address and credit card information, with third
party service providers. BOATsmart! Canada may also release your
personal information to Transport Canada to be used for the purposes of
a national database and for law enforcement.
We will use reasonable efforts to ensure that your personal information
is used in a manner that is consistent with this Policy. If you do not
wish us to provide your personal information to those service
providers, we may be unable to process your transaction.
Legal Disclosure
BOATsmart! Canada may disclose your information as permitted or required to by law; for example:
- to a government institution or other person or entity that has asserted its lawful authority to obtain the information;
- where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
- to comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
- to comply with court rules regarding the production of records and information; and
- to our legal counsel.
How does BOATsmart! Canada Protect My Information?
The security of your personal information is a high priority for
BOATsmart! Canada. We maintain appropriate safeguards and current
security standards to protect your personal information, whether
recorded on paper or captured electronically, against unauthorized
access, disclosure, or misuse.
Although we cannot take responsibility for any theft, misuse,
unauthorized disclosure, loss, alteration or destruction of data by a
third party, we take reasonable precautions to prevent such unfortunate
occurrences.
How Can I Verify My Information?
You can check your information to verify, update, or correct it, and to
have any obsolete information removed. If you created an account on
www.boatsmartexam.com or www.boatsmartexam.com, you can access and
change your online personal information.
You can also ask to review any of the information that we have
retained, how we have used it, and to whom we have disclosed it at any
time by contacting us at info@boatsmartexam.com. Subject to certain
exceptions prescribed by law, and provided we can authenticate your
identity, you will be given reasonable access to your personal
information, and will be entitled to challenge the accuracy and
completeness of the information and to have it amended as appropriate.
You can also ask us to change your preferences regarding how we use or
disclose your information, or let us know that you do not wish to
receive any further communication from us.
When is My Information Removed?
We keep your information only as long as we need it for the products
and services you're using and for a reasonable time thereafter or to
meet any legal requirements. We have retention standards that meet
these requirements. We destroy your information when it is no longer
needed, or we remove your personally identifiable information.
You can also request that we remove your information from our records.
Subject to our requirements for continued retention of your
information, for example, for billing, audit, or warranty purposes, we
will make every reasonable effort to honour your request.
How Can I Contact BOATsmart! Canada?
BOATsmart! Canada is responsible for all personal information under its
control. If you have any questions, concerns or complaints about the
privacy policies please contact us at the below:
- Email:
info@BoatSmartExam.com- Call us at:
1-877-792-3926- Write us at:
BOATsmart! Canada
P.O. Box 98149
#970 Queen St East
Toronto, ON
M4M 1J8
We will respond to your request or investigate your concern as quickly as we can.
Will this Privacy Policy Change?
To accommodate changes in our service, the technology, and legal
developments, this Policy may change over time. We may add, change, or
remove portions of this Policy when we feel it is appropriate to do so.
Whenever we update this Policy we will change the date on the Policy to
indicate when the changes were made.
