BOATsmart! Canada maintains a National Database of Pleasure Craft Operator Cards.

Please contact us toll free at 1-877-792-3926 or info@BoatSmartExam.com with the following information to order a replacement card:

  • Name
  • Date of Birth
  • Mailing Address
  • Telephone Number

You can also order a replacement card by logging in below with your existing Boater ID and Password. If you've forgotten your login information or don't have a Boater ID or Password please contact our Customer Care Centre:

If your card is damaged or you have proof of passing the exam, such as a temporary slip, we can replace your card. Please fax a legible copy toll free to 1-866-514-6449, or scan and email a copy to info@BoatSmartExam.com. Please include your name, telephone number and email address so that we may contact you for payment.

Standard Operator Card Replacement Fee: $20.00 + GST

BOATsmart! Canada encourages all boaters to order multiple replacement cards. Keep one in your wallet, on each of your boats and one for back-up. Keep in mind: You MUST carry your card on board at all times or you risk a $250.00 fine. You can order additional cards for $10.00 + GST per card.

Login below with your existing Boater ID and Password to order replacement cards:


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Contact the Boating Safety Info Line:
Toll Free: 1-877-792-3926
info@boatsmartexam.com

MON to FRI 9:00AM - 10:00PM EST
SAT & SUN 10:00AM - 6:00PM EST
Closed on Statutory Holidays

BOATsmart! Canada educates and certifies boaters for their Pleasure Craft Operator Card. Our mission is to promote the safe, enjoyable and environmentally friendly use of Canada's waterways. Accredited by Transport Canada.

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Conseil Canadien de la securite nautique