Satisfaction Guarantee

Full refund within 60 days, no questions asked.

Refund Policy
The Campfire Collective Refund Policy is available to all customers who have not successfully completed their online course within 60 days of the original purchase date. Please email [email protected] to be refunded.

If You Have Not Received Your Permanent Card
If you do not receive your Campfire Collective issued permanent card within 60 days of your test date, please contact [email protected]. Contacting Campfire Collective after the 60 day period will result in a reissue fee.

If There Is An Error On Your Card
If there is an error on your Permanent Card, such as an incorrect spelling of your name or date of birth, you must report it to Campfire Collective within 60 days of your test date. If reported within the 60 day period, and if it is determined to be an error on the part of Campfire Collective, we will reissue your card at no charge. A reissue fee will apply in the event that the card error was the result of incorrect data supplied by the customer, or it has been longer than 60 days since the date of original purchase.


1568 Carling Avenue, Ottawa,
ON K1Z 7M4

611 Pennsylvania Ave. S.E., 
PO Box 1100, Washington, D.C. 20003